Shipping Information:

We utilise a number of carriers to offer you the cheapest shipping options. Our website will display the cheapest option at checkout. If you prefer to use a specific courier please contact us for a shipping quote.

All parcels will be delivered to the provided address and will be left in a safe place if nobody is home. It is recommended to provide a work address for delivery if no one is home during business hours.  

Australia Post and Startrack:

The Bee Store uses Australia Post and Startrack for all Post Office, Parcel Locker or PO Box deliveries. Please contact us for a quote if you require Australia Post for delivery to a PO Box, Parcel Locker or Post Office delivery.

Packages are sent from Melbourne and sent same date for orders before 8am and next day for other orders. Please allow normal postage times for delivery from Melbourne.

The Bee Store will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas. Contact us for more information.

A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.


Pick Up

Pick up is available from our Campbellfield Melbourne warehouse. Bookings are essential, please allow 24 hours to confirm.

The warehouse is open 9am-5pm Monday to Thursday and 9am to 4:30pm on Friday.